In virtually every survey of accounting firm managing partners and human resource directors they rate the difficulty in finding and retaining professional staff as their number one challenge. Yet the work environment in most professional accounting firms is the same ’sweat shop’ it was 50 years ago when there was an unlimited labor pool. Read more…

Several months ago I suggested to my management team that we invite engagement team members to participate rather than assign them (Choices). At about the same time I suggested to our Director of Professional Personnel, Dr. Jeanne Yamamura, that we consider eliminating annual performance reviews. Read more…

When I ‘retired’ from Arthur Young and Company a couple of years ago, (1978) it wasn’t because I didn’t love the profession, or the work. It wasn’t because the compensation was inadequate. It was the job. It was my employer. I wasn’t trusted. I was given an annual quota of time to fill, monitored by a semi-monthly report submitted on my time sheet in quarter hours. Annually, there was a summary of my hourly performance in comparison to my peers and to employees that I had never met, who had served before me. We complied with an arbitrary standard we had no input in setting. The majority of my waking hours were planned for me, without my input. Read more…

The keystone of practice management for the accounting profession and most law firms has long been the billable hour. We rely on hours accumulated on time sheets in six minute increments to drive most every aspect of our practices Read more…

I never dreamt of pursuing a career in public accounting. I chose the major because the classes actually challenged me and I thought it would provide the most initial job stability out of college while in search of my “dream job.”

Like many accounting graduates, my first “real” job out of college was as a staff auditor at a Big Four firm. Everything looked good: my paycheck, my resume, my wardrobe. It didn’t feel very good though, and I don’t think there could ever be enough training week “hospitalities” or late night firm-sponsored meals hunched over my laptop in a crowded audit room to ever make it feel good.

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We have two staff rooms in our offices in Reno. One on the accounting and assurance side of our house, and the other on the ‘Dark Side’. The refrigerators in each are bulletin boards for pictures, insults, jokes and matters of other significance. Typically you hope not to find comments, pictures or references to yourself or something you’ve done.This week, a Senior Assurance Manager posted an article that appeared in the December issue of the Journal of Accountancy Tax Corner titled How to Ease the Burden of Busy Season .The focus of the article is on what some firms have done to make the busy tax season more ‘palatable’, e.g. paying for dinner on Mondays, Tuesdays, Thursdays and Fridays. (Apparently Wednesdays are required family nights.) While lunch isn’t paid for, they do have a delivery service so you can eat at your desk. And my personal favorite ‘vending machine snacks reduced to twenty-five cents’ ! Are you kidding me?!! Read more…

This week I had the opportunity to interview a five year senior from a national firm, who is interested in altering her career path and coming to work for us. During the course of the interviews (we always do at least three) the normal questions arose regarding compensation, benefits, and continuing education, and what types of clients she would be assigned.

We typically have moved away from ‘assigning’ staff to client projects. Alternatively, once our pricing committee accepts a client, the engagement partner will select the manager or supervisor he would like – manager / supervisory senior / senior. After defining the engagement to them, he will then invite them to be a part of the engagement team. They can decline without prejudice. They in turn will invite other associates to be a member of the engagement team. Why would we do this?

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In an article published December 5, by smartpros.com, PricewaterhouseCoopers characterized the results of a recent survey as validating the work schedule requirements of the firm. Seventy-five percent of the respondents to the survey, (some 2793 entry level professionals offered positions by PwC), indicated they expected to work a ‘normal work week’. The survey further indicated that on average each graduate expected to have between 2 and 5 employers in their lifetime. The article and related link to the PwC survey are at http://accounting.smartpros.com/x60006.xml.

Interestingly, neither the article or the survey defined ‘normal work week’. Typically, the normal work week in the United States is considered to be 40 to 45 hours (move to France if you think 30 to 35 is more reasonable and want the government to pay for it). Read more…